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DELIVERY INFORMATION
We use a reliable courier service and most of our goods are dispatched on a next day delivery service.
Our aim is to ensure all deliveries are received by our customers within 48 hours (UK ONLY). For deliveries outside the UK, the time scale will depend on the country. For more information regarding your delivery and the time scale of its arrival, please contact our support team at: info@munfridstyles.com
All cards used to make payments undergo a security check, making sure the address of the delivery corresponds with the address on the credit/debit card.
Hours for deliveries being dispatched are: Monday to Friday 09.00 hours - 17.00 hours
All UK deliveries for orders over £50.00 are free of charge.
Our aim is for all deliveries to reach our UK customers with-in 48 hours.
An additional £2.00 is charged for all deliveries dispatched on a Saturday, these are for orders placed on a Friday.
International deliveries can take up to 21 days.
Please make sure you select the correct delivery charge box, failure to do so will delay your delivery until the correct postage has been paid.
RETURN POLICY
Please ensure, when returning goods for any reason, the original invoice and your full contact details must be enclosed along with the reason for return. To ensure all goods returned are received by us, please return them via a recorded or registered delivery. (costs not covered by Munfrid Styles).
Our policy for returns of clothing and other items purchased is 14 working days from the date of purchase. We cannot take any responsibility for goods damaged in the post, so please ensure they are correctly packed to prevent any damage made to them in transit. Any items showing signs of being worn will not be refunded or allowed to be exchanged for other goods.
We will take immediate action with your goods once received, and will endeavour to process your request ASAP. In some cases this may take up to 21 days so we would be grateful if you could bear with us. If you have requested a refund or replacement of a lower valued product then the refund and the difference will be refunded to your card with which you made the initial payment. We will send you a refund receipt once as soon as the refund has been paid. If you have requested a replacement of a higher value, the difference will be charged. A member of our sales team will call you to take your credit/debit card details.
All clothing returned must be in the original packaging with TAGS attached.
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